WELCOME TO Pune’s 1st Premium Online Grocery Store

Return Policy

  1. Products can only be exchanged if the Products returned are deemed by Punexpress to be faulty.
  2. All Products should be unworn and unused and should be returned with the complete original packaging
  3. Products damaged while being used do not qualify for a refund or replacement.
  4. In case we are unable to replace the damaged / defective product, we will refund your amount.
  5. In the event you return any product which is delivered to you in damaged/defective condition, we will also refund the shipping charges applicable to that item.
  6. Exchange or return will be done at delivery place only.
  7. We will refund the money the way the payment was made. If the payment was by Credit Card or Debit Card, we will refund your money in the Credit Card or Debit account. If the payment mode was COD (Cash on Delivery), we will send you the cash on the delivery address.
  8. The refund process will be initiated once we have received the product(s). Typically refunds are processed on the next day, but in case of payments by Credit card or Debit it may take a few extra days for the bank to process your refund.
  9. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.
  10. We have one week return period starting from the purchase date.

Now shop online for your groceries in Pune.